Bad Days Test Leadership and Resilience of Organizational Culture

The organization looks great from every angle when everything goes right. The teams or departments show great results. An average performance looks great. Average outcomes surpass the expectation. In this vibrant environment, you clap for the team. Below-average performances don’t bother you. Employees are enthralled. You don’t want to snatch the smiles of the team members. Small faults and mistakes are overlooked. Mistakes and poor performances are sorted with utter dynamism and positive words. You cheer the poor performers and pat the stars. You say good words to the team. Positivity prevails across the organization. Customers, suppliers, retailers, and other business partners feel the tempo.

The litmus test of leadership takes place on those days when your targets shatter, employees fail your weekly or monthly targets, faults and mistakes are more than expected, the market doesn’t respond, or the team performance plummets below expectation.

This is when the foundation of organizational culture is also tested. Is it resilient enough to keep the spirit of the employees, team, and even leadership high or tottering depicting intolerance to black days?

The leadership style you follow, the way you handle both favorable and unfavorable situations, and the stress people experience when things go wrong test the resilience and dynamism of organizational culture. Those are the times when your leadership is tested.